Refund policy
Return & Refund Policy
Return Policy
At MANOLO THEODORO, every piece is crafted with careful attention to quality, detail, and luxury presentation.
Due to the limited nature of our collections, all sales are considered final unless an item arrives damaged, defective, or incorrect.
Eligible Returns
Returns may be accepted under the following conditions:
- Item arrives damaged or defective
- Incorrect item received
- Return request submitted within 7 days of delivery
- Item remains unworn, unused, unwashed, and in original packaging with tags attached
Non-Returnable Items
The following items are not eligible for return:
- Worn or washed garments
- Limited edition capsule releases
- Personalized or custom embroidered items
- Gift cards
- Sale items
Refund Process
Once approved and inspected, refunds will be issued to the original payment method within 5–10 business days.
Shipping costs are non-refundable.
Return Contact
For all return inquiries, contact: Manolo@manolotheodoro.com